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This document provides information on ACF funding flexibilities for supporting a virtual workforce, and providing emergency personal protective equipment for staff working directly with clients. Information is also provided on any caps on administrative expenditures. This document also summarizes existing information from ACF program offices regarding the treatment of (1) stimulus payments and (2) unemployment compensation provided under the CARES Act for purposes of eligibility determination in ACF programs, or for purposes of setting and enforcing

This document provides information for states on federal funding streams and resource opportunities, as well as policy information about digital inclusion. It is geared towards human services leaders adapting to virtual platforms to interact with participants, and developing innovative ways to accomplish critical tasks digitally.

This report reflects the real-time impacts of the COVID-19 pandemic on state human services agencies in ACF’s Region 1 (New England) and Region 4 (Southeast) areas and capture state perspectives on lessons learned to guide future federal policymaking and state implementation. The project was completed by the American Public Human Services Association (APHSA) in partnership with the U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Regional Operations.