330 C Street, SW
4th Floor
Washington, D.C. 20201
Phone: (202) 401-9215 Phone
Fax: (202) 205-9688 Fax
Email: media@acf.hhs.gov
www.acf.hhs.gov/media
The Office of Communications (OC) or "Comms" develops, directs, and coordinates media relations and internal and external communications services for ACF. It provides leadership, direction, and oversight in promoting ACF's strategic communications, policies, programs, and initiatives. OC oversees Freedom of Information Act requests, digital communications, and provides distribution services for ACF. OC manages ACF’s organizational identity and branding, which includes use of the ACF logo and related guidelines. It provides consultation in the areas of public affairs; provides advice on strategies and approaches to be used to improve understanding of and access to ACF programs and policies; and coordinates and serves as ACF liaison with HHS' Assistant Secretary for Public Affairs.
OC is headed by a Director who reports to the Immediate Office of the Assistant Secretary. The Office is organized as follows:
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Office of the Director: provides leadership and direction to the Office of Communications in administering its responsibilities. The Office provides direction and leadership in the areas of public relations policy and internal and external communications services. It serves as advisor to the Assistant Secretary for Children and Families in the areas of public affairs; provides advice on strategies and approaches to be used to improve public understanding of and access to ACF programs and policies; and coordinates and serves as ACF liaison with HHS' Assistant Secretary for Public Affairs. The Office serves as Regional Liaison on public affairs issues.
- Division of News and Media: Division of News and Media develops and implements communications strategies to achieve ACF program objectives in coordination with other ACF components. It coordinates news media relations strategy; responds to all media inquiries concerning ACF programs and related issues; develops fact sheets, news releases, feature articles for magazines and other publications on ACF programs and initiatives; and manages preparation and clearance of speeches and official statements on ACF programs. It coordinates regional public affairs policies and public affairs activities pertaining to ACF programs and initiatives.
- Division of Digital Information: is responsible for managing ACF's public-facing digital presence. The division manages and coordinates clearance of ACF digital communications related to web content, social media, audiovisual products, digital publications and graphic designs. It provides guidance and support to program offices related to web content, social media, print publications, audio-visual materials, and digital information and communication activities. It also coordinates printing services for ACF.
- Division of Freedom of Information Act (FOIA): implements elements of ACF's Open Government Initiative. The FOIA division receives requests under the FOIA statute, elicits the requested records from program offices, reviews the records and redacts accordingly, and provides responses to the requestor.
The public may request ACF information under FOIA. The Electronic Reading Room page has instructions on how to make a request and provides contact information. You will also find links to items people ask for most often.
You can also mail or fax your request to:
ACF Freedom of Information Officer
Administration for Children and Families
330 C Street, SW
4th Floor
Washington, D.C. 20201
(888) 747-1861 Phone
(202) 401-4829 Fax