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Describes the Portal Communication Center and Insurance Match enhancements in Release 21-04

Highlights California’s new debt reduction program, Massachusetts’ “Virtual Counter,” and activities from Child Support Awareness Month

State-specific requirements and contacts for employers regarding the reporting of newly hired employees (new hires)

Provides guidance to states on sending child support payments to foreign countries where the countries' banks do not process paper checks

Provides state contact information for the Access and Visitation Program

Passport Denial Program 101

A Look Inside OCSE - Story Series
September 7, 2021

Explains how the passport denial program helps collect child support debt from parents who are significantly behind in their payments

Access and Visitation Mandatory Grant Program

A Look Inside OCSE - Story Series
September 2, 2021

OCSE provides annual funding for states and territories to operate the mandatory Access and Visitation Grant program.

Provides data submission requirements for the FY 2021 data reliability audits

Addresses frequently asked questions about state IV-D agencies’ responsibility to provide translated orders and documents in outgoing international cases

e-IWO Record Layouts

Version 4.0
August 25, 2021

Provides the universal record layouts for the e-IWO system